Candle Care & Burn Tips
How long should I burn my candle the first time?
Let your JARE Candle burn long enough for the melted wax to reach the edges of the vessel — usually 2 to 3 hours. This prevents tunneling and creates an even, full melt pool that helps your candle last longer.
How can I prevent tunneling?
Always allow the wax to melt fully across the top before extinguishing, especially on the first burn. Trim your wick to ¼ inch before each use and keep the candle away from drafts for an even, clean burn.
How do I trim my wick properly?
Trim your wick to ¼ inch before lighting each time. This ensures a steady flame, prevents soot buildup, and allows your candle to burn evenly from start to finish.
Are JARE Candles safe to burn indoors?
Yes. JARE Candles are made with 100% soy wax, cotton wicks, and phthalate-free fragrance oils for a clean, safe burn. Always follow candle safety guidelines and never leave a burning candle unattended.
Ingredients & Sustainability
What makes JARE Candles eco-friendly?
Our candles are crafted from renewable soy wax blended with natural oils and clean fragrance ingredients. Each candle is hand-poured in small batches and packaged in recyclable or reusable materials.
Do your candles contain paraffin or harmful additives?
No. We never use paraffin wax or additives that release toxins. Our soy blend burns cleanly with minimal soot and no petrochemical residue.
Are your wicks lead-free and cotton-based?
Yes. Every wick we use is 100% cotton and lead-free to ensure a pure, smoke-free burn that complements our clean ingredients.
Are your fragrances phthalate-free?
Absolutely. All JARE Candle fragrances are carefully sourced and tested to ensure they're phthalate-free and free from parabens and other harsh chemicals.
Fragrance & Performance
How strong is the scent throw?
JARE Candles are designed for a balanced fragrance experience — strong enough to fill a room without overwhelming the senses. The scent throw performs best in medium-sized rooms and improves after the first full melt.
Can I layer a candle with a matching room spray?
Yes! Pairing a candle and room spray from the same fragrance collection enhances both longevity and depth of scent. It's a simple way to elevate your space and personalize the aroma.
How should I store my candles for the best scent?
Store your candles in a cool, dry place away from direct sunlight and extreme temperatures. Proper storage maintains fragrance strength and prevents discoloration.
Orders, Shipping & Returns
How long will my order take to arrive?
Orders are typically processed within 1–2 business days and shipped via standard delivery, arriving in 3–7 business days within the U.S. You'll receive a tracking number once your order ships.
Do you ship internationally?
Yes, we ship worldwide. Shipping times and rates vary by location, and customs or import fees may apply.
What is your return or replacement policy?
We stand behind our products. If your candle arrives damaged or defective, contact us within 7 days with photos. We'll issue a replacement or full refund under our 30-day policy.
Brand & Story
What does "JARE" stand for?
JARE represents James, April, Ryan, and Ewing — the family at the heart of the brand. It's a name built on love, legacy, and craftsmanship.
How did JARE Candles start?
Inspired by April Ryan's late mother, Vivian, whose health required only soy-based candles at home, James and April began creating clean-burning candles in her honor. Each JARE Candle celebrates that legacy through scent and story.
How do I contact you for custom or wholesale orders?
For custom labels, bulk gifting, or wholesale inquiries, please email us at jarecandles@jarecandles.com or fill out our Contact form. We'll gladly create something special for your brand or event.
Still Have Questions?
Still have questions? We'd love to help. Email us at jarecandles@jarecandles.com or visit our Contact page to connect with our team.
